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My invite link doesn't work

TroubleshootingFor everyoneReviewed Guides: Workspaces and invites, Guests

You open an invite to a workspace or a channel and see This invite is no longer valid.

An invite stops working when it:

  • Expired. Emailed invites last 7 days. Shared links last 1, 7, 14 or 30 days, as the admin chose. Guest invites and guest links last 7 days.
  • Was used up. Emailed invites work once. A shared link works for the number of people the admin chose.
  • Was revoked by an admin.

Ask whoever invited you for a new invite. If you already joined with an earlier invite, you don’t need a new one: just sign in.

Open Workspace settings → People → Invites. Active and past invites lists every invite with who created it and whether it’s Expired or Used up. Send a new invite by email, or create a link that lasts longer or can be used by more people. See Invite people.

Workspace settings, Invites: invite by email or create a shareable link

If the person never got the invite email at all, see Emails from Freesbe don’t arrive.